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Please note that your order(s) will be processed in our system within 24 hours that it is received, excluding weekends or holidays. You should receive an email once your order has been processed. You should receive your order within 5-10 business days. Orders shipped Media mail can take up to 3 weeks to arrive.

Concerning orders sent to an inmate: due to the variety of products that prisons will not accept, we are not responsible if products sent do not reach the recipient. The sender is responsible for knowing what products a prison will and will not accept.
 
When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping charges are determined by the total weight of your order, excluding applicable sales tax and drop ship fees.

If you have any questions regarding this policy please call 1-800-247-9673.
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